2018 giving statements
Please read the entire page before contacting the church office.
2018 Annual Giving Statements are delivered in this way:
1 - Primarily via e-mail; they were sent out on 1.28.19, and the sender would be our
giving company, PushPay. If you think we have your e-mail address, but you have
not yet received your statement, please contact the church office. Please include in
your message the e-mail address we should be using for you.
2 - If we do not have an e-mail address, we will send it via regular mail to your physical
address. These went out on 1.30.19.
3 - If we have neither an e-mail or physical address for you, then your statement will
be printed and at the Guest Services desk beginning Sunday, February 3rd. They
will be in sealed envelopes and in alphabetical order.
Why am I getting more than one statement?
The giving platform that we use, PushPay, is aligned with most financial servicing companies in the 'best practice' of tracking contributions per individual, rather than per family. Our procedure is to list the giving under the name of the person that is listed first on the check.
Because this was very different from the 'family' tracking that we had previously done, it took several months to separate the giving into individuals. In 2019, if a family gives under one name, it will receive only one statement. However, if more than one person in a family gives, for example if the spouses have separate checking accounts, they will continue to get one statement for each giver.
My statement is missing some of my contributions; where are they?
If all of your contributions are not appearing on one statement, it is probable that your spouse has contributions on his or her statement. This can happen even if your spouse did not sign the check; since we cannot always read the signature on a check, our current procedure is to post all contributions to the person whose name is first on the check. Please have your spouse check his or her e-mail.
Can I see my contributions online?
If you have an online account with PushPay, then you can see your online giving there. However, if you also contribute by cash or check, you may not be able to see these. If you would like to set up an online account, click here. You can give once, as you like, or set a schedule. Remember, if you set up your giving as a bank draft, rather than using a credit or debit card, the church will receive more of your donation.
If you have further questions, please contact the church office at 803.699.7112 x103, or email@example.com.